Maintenance Contracts

A Maintenance Contract provides your buisness with a proactive approach to maintaining your network through scheduled onsite and remote preventative maintenance. Typically, a maintenance contract is designed for small business with minimal or no technical staffing. Regular maintenance will reduce downtime and keep the network working at its optimal performance. Clients with a Maintenance Contract, enjoy priority service, extended service hours at no extra charge, reduced rates, reduced system downtime, better risk management, and improved system performance.

Maintenance Contract Customers will recieve:

  • A detailed inventory of system hardware and software
  • A Network Configuration Diagram
  • A written basic security review
  • A scheduled maintenance plan

Services performed as part of a Maintenance Contract:

  • Hardware diagnostic check
  • Operating system diagnostics
  • File system maintenance (defrag, temporary file deletion, etc.)
  • Operating system and application updates installed
  • Review of local backup procedures
  • Answers to common end-user questions
  • User maintence (add/delete network users)
  • Regular Cleaning of systems
  • Error log maintenance and system check
  • Update of anti-virus signature files, if necessary
  • Verification of backups
  • Verification of battery unit(s) connected server or workstations
  • Recommendation for any issues found on the system

NOT INCLUDED in a Maintenance Contract:

  • Cost of Hardware or Software needed to miantain your system
  • Installation and configuration of new software or hardware
  • Virus Infections
  • User Problems (Misuse of hardware, incorrect settings, carelessness e.t.c.)
  • External computer peripherals (E.g. scanners, printers, digital cameras, speakers, game controllers, e.t.c.)
  • Additional system configuration (Network configuration, internet and e-mail setup)
  • Acts of GOD / natural disasters (lightning strikes, power surges, flood, earthquake, terrorist attacks, war)
  • Backing up, Transfer and retrieval of data
  • Software / OS problem (Any problems related to corrupted OS, incompatible drivers, software unstable)
  • Upgrading of hardware or Software



 

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Computer Repair/Upgrade

Some Of The Many Services We Offer For Your Home or Business:


  • Computer Repairs
  • Spyware Removal
  • Software Upgrades
  • Hard Drive Recovery
  • Router Installation
  • Network Wiring
  • Web Design
  • System Restoration
  • Firewall Installation
  • Data Protection
  • Disaster Recovery
  • Network Configuration
  • Virus Removal
  • Training & Tutoring
  • Wireless LAN Set
  • Desktop Repair
  • Hardware Upgrades
  • DSL Configuration
  • Laptop Repair Service
  • Tradeshow Setup
  • And Much More!

Our computer repair gurus are renowned for providing unmatched repair service to both home and business computer users. Utilizing the latest technology and techniques On-Site delivers cost effective computer repair service and virus removal solutions with guaranteed results.

Tell us your troubles and we will do the troubleshooting, whether it’s hardware, software, spyware, or a computer virus that’s got your system down or not up to speed. We’ll diagnose the problem and recommend a course of action. Trust us to keep you on track and up and running.